Terms of Service

Celie AI, LLC ("Celie AI," "we," "us," or "our"), located at 1111B S Governors Ave STE 97676, Dover, DE 19904, provides products and services including LinkMyCal (collectively, the "Services"). These Terms of Service ("Terms") govern your access to and use of our Services. By purchasing, accessing, or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1. Celie AI

Who May Use Our Services: You may use our Services only if you comply with these Terms, all applicable laws, and are over the age at which you can provide consent to data processing under the laws of your country.

Account Integrity: When you create an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Celie AI immediately of any unauthorized use of your account.

Ownership: Using our Services does not give you ownership of any intellectual property rights in our Services. All rights not expressly granted to you are reserved by Celie AI.

Prohibited Commercial Use: You may not use our proprietary materials to create a competing product, nor may you resell, redistribute, or use the Services outside of your immediate purchase agreement without prior written consent.

No Endorsement or Investment Advise: References to specific companies, software, or AI models do not constitute an endorsement. Celie AI and its officers may hold interests in companies mentioned or promoted in our Services. In addition, nothing in our Services shall be construed as investment or financial advice. You are responsible for conducting your own due diligence before adopting AI tools into your business operations or making any investment decisions.

2. The Service

Celie AI provides a synchronization bridge between calendar applications (e.g., Apple Calendar, Google Calendar) and third-party entities.

• No App Required: We facilitate a "sync" or protocol connection via your native device settings.
• User Responsibility: You acknowledge that the Service relies on the uptime and API stability of third-party providers (Apple, Google, Microsoft, AWS, and other third-party providers). We are not responsible for delays or failures caused by these providers.
• Device & OS Compatibility: Celie AI does not guarantee compatibility with all devices, operating systems, or versions of calendar applications. You are responsible for maintaining a compatible device and updated software to use the Services. Furthermore, Celie AI is not responsible for sync failures caused by administrative restrictions, security policies, or firewalls imposed by your employer or device manager.

3. Account Sync and Data Privacy

• Calendar Access: To function, the Service requires permission to read and write to your native calendar. We only display availability based on your settings. By syncing your calendar with our Services, you allow us to transfer information between servers, and providers.
• Accepting a business or a person: By accepting the invite of a business or a person (either by email, text, or on a website), you agree to interchange the information you have specified in your settings.
• Permission-Based Visibility: You control who can see your availability. By allowing people to check a Calendar box in their Calendar app, you are initiating a data handshake.
• Data Accuracy: You are responsible for ensuring your calendar is up to date. You are responsible to double check for the accuracy of your appointments. Celie AI is not liable for conflicts, errors, missed appointments, lost of revenue, or any other issues arising from the use of our Services.
• User Interface Management: You acknowledge that the visual representation of appointments depends on your manual selection/toggling of calendar views within your native app. Celie AI is not responsible for user confusion, missed appointments, or perceived 'clutter' resulting from the overlapping of multiple calendar layers.

4. Security

We implement commercially reasonable security measures to protect your information. However, you acknowledge that no security system or internet transmission is 100% secure. You are solely responsible for all risks associated with the use of our Services. You must notify us immediately at contact@linkmycal.com if you suspect unauthorized access or suspect any type of data leakage. Celie AI reserves the right to terminate accounts that show patterns of suspicious activity, including concurrent logins from geographically distant locations.

Operational Status as a Service Provider/Processor: You acknowledge and agree that for the purposes of facilitating calendar coordination, booking event creation, and synchronization between Users and Merchants (i.e., anyone sharing their calendar and availability), the Services operate strictly as a technical conduit. Celie AI, LLC acts solely as a Data Processor (under GDPR) and a Service Provider (under CCPA) regarding any personal data embedded within a Merchant’s booking schedules or appointment records. We do not own, control, or independently manage the data assets populated into a Merchant's calendar links. It is the Merchant’s responsibility to manage the data appropriately.

5. Third Party Content

Our Services may link to or require the use of third-party platforms.

No Warranty: Celie AI does not warrant the security, appropriateness, or functionality of these third parties.

Assumption of Risk: Your use of third-party services is governed by their respective terms. Celie AI is not liable for any data breaches, errors, "hallucinations," or service interruptions caused by these third-party providers.

6. Specific AI Disclaimer

Verification Requirement: You acknowledge that AI-generated content can be inaccurate, biased, or out of date. You agree that it is your sole responsibility to human-verify all outputs generated by AI tools used in or by our Services before applying them to legal, financial, or business-critical operations. Celie AI disclaims all liability for business and personal decisions made based on unverified AI output.

7. Business-Specific Obligations

Businesses using the Services agree that:

• They are solely responsible for managing their "Availability" blocks, Shared Calendars, and Contacts and Groups.
• They must honor appointments made through the Service or handle cancellations/rescheduling directly with the customer.
• Celie AI is not a party to any contract or transaction between the business and its customers, between two or more businesses, or between any two or more individuals.
• Merchant Privacy Compliance & Data Controllership: Any Business User a Merchant or anyone sharing a calendar or availability utilizing the Services to accept bookings or gather customer information contractually acknowledges that they operate as the sole independent Data Controller for all customer booking data, intake forms, names and contact information, and calendar interaction histories captured via their calendars, events, and links. Merchants strictly warrant that they will: 1. maintain an up-to-date, legally compliant public privacy policy, 2. independently fulfill consumer privacy requests (including deletions, access requests, or corrections) regarding data under their control, 3. process or honor any data deletion notifications routed to them by Celie AI.

8. Acceptable Use & Conduct

Users agree not to:

• Use the Service to harass, spam, or stalk others.
• Attempt to reverse-engineer the sync protocol.
• Create "Groups" for the purpose of distributing malicious links or content within calendar notes.
• Conduct any illegal activity.
• Use any automated system (bots, scrapers) to extract data from our Services.
• Use any content from the Services to train, fine-tune, or provide context for any machine learning or artificial intelligence models and algorithms.
• Access the Services to build a competing product or service.

9. Limitation of Liability

DISCLAIMER OF WARRANTIES: THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. CELIE AI MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE RELIABILITY, ACCURACY, OR 100% UPTIME OF THE SYNCHRONIZATION BRIDGE.

Specific Exclusions: To the maximum extent permitted by law, Celie AI shall not be liable for any damages arising from:

• Scheduling & Sync Errors: Including double-bookings, "ghost" appointments, missed appointments, or sync latency (delays in data appearing on your device).
• User/Technical Errors: Including incorrect time-zone conversions, travel time miscalculations, or errors caused by your failure to toggle the correct calendar in your native app.
• Third-Party Failures: Any downtime or API changes from Apple, Google, Microsoft, AWS, or other third-party services that interrupt the Service.
• Personal or Business Loss: Any loss of profits, revenue, business opportunity, or goodwill, as well as any personal disputes arising from social or group scheduling.
• Sync Latency: You acknowledge that 'real-time' availability is subject to the 'fetch' and 'push' settings of your device and service provider. Celie AI is not liable for appointments made during a 'sync lag' period where the display did not yet reflect the most current server data.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CELIE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR BUSINESS OPPORTUNITY.

EXCLUSION OF THIRD-PARTY DATA LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, CELIE AI SHALL NOT BE LIABLE FOR ANY PRIVACY VIOLATIONS, UNAUTHORIZED DATA EXPOSURES, DATA BREACHES, OR STATUTORY FINES ARISING OUT OF A USER’S OR BUSINESS USER’S FAILURE TO SAFEGUARD, MANAGE, OR LAWFULLY PROCESS INDIVIDUAL CONSUMER BOOKING LOGS OR CALENDAR ENTRIES. MALFEASANCE, NEGLIGENT RETENTION, OR UNLAWFUL DATA SHARING BY A USER IS THE SOLE RESPONSIBILITY OF THAT INDEPENDENT USER.

LIABILITY CAP: IN NO EVENT SHALL CELIE AI'S AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO CELIE AI FOR THE SERVICE GIVING RISE TO THE CLAIM.

TIME LIMIT: YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

10. Export Controls

By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable U.S. laws and regulations, or laws of your local jurisdiction, preventing Celie AI from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.

By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list. You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any sanctions list. You also warrant that you will not export, re-export, or transfer the Services to any country against which the U.S. has embargoed goods or services, or to an entity or person on any sanctions list, or otherwise use the services in a manner that would be in violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, Celie AI may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.

11. Paid Services

Fees are quoted in USD and are exclusive of taxes. You are responsible for all applicable sales, use, or VAT taxes.

12. Merchant of Record

All order processing, cancellations, and returns are handled by our online reseller, LemonSqueezy.com, who is the Merchant of Record for these orders. By purchasing our Services, you agree to the Lemon Squeezy Terms of Service.

13. Payment Processing

Our orders are processed by Lemon Squeezy, our Merchant of Record. Payments are processed securely through Lemon Squeezy. By completing a transaction, you agree to our Refund, Right of Withdrawal, and Cancellation Policy below. Charges will appear on your statement as indicated by Lemon Squeezy. For questions about billing or refunds, contact Lemon Squeezy at help@lemonsqueezy.com. For other inquiries, email us at contact@linkmycal.com.

14. Refund, Right of Withdrawal, and Cancellation Policy

Refund Policy: Refunds are granted only if requested within 14 days and the Service has not been accessed.

Requests: To request a refund or report a billing issue, please contact Lemon Squeezy at help@lemonsqueezy.com.

Digital Content Waiver: By purchasing and accessing our Service, you expressly consent to immediate access to the Service. You acknowledge and expressly consent that because this is a digital Service delivered immediately, you waive your statutory 14-day right of withdrawal (as provided under EU and UK consumer law) once a download, a login, a calendar sync or any other Service has started or the Service has been accessed.

Promotional Offers: Celie AI may occasionally offer special discounts or promotional offers. Eligibility for these offers is determined at Celie AI's sole discretion. Offers may be revoked if you are deemed ineligible.

15. Indemnification

You agree to indemnify, defend, and hold harmless Celie AI from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights; or (d) any regulatory inquiries, third-party claims, or consumer lawsuits resulting from a user’s or business’ failure to comply with global data protection laws (including GDPR and CCPA) or their failure to honor a valid consumer data privacy request.

16. Third-Party Payments

If the Service integrates with payment platforms (e.g., Lemon Squeezy, Stripe) for offerings that require third-party fees, Celie AI is not responsible for payment failures, chargebacks, or fraudulent transactions. These are governed by your agreement with the payment processor.

17. Termination

We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the business interests of Celie AI.

18. Changes to Our Services

We amend, change, and improving our Services regularly. We may add or remove functions, features, or offerings, and we may suspend (to the extent allowed by applicable law) or stop part of our Services. Accordingly, Celie AI may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy.

We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. Celie AI, its contributors, sponsors, other business partners, their employees, contractors, and other agents shall not have any liability to you for any such action. You can stop using our Services at any time.

19. General Terms

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have, such as taking action in the future.

Governing Law: These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Revisions to the Terms: We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.